Smart InfraDesk 360° solution offers a complete BI/DW environment administration capability and is best suited for customers seeking to focus their management, workforce, capital, and other resources on their core competencies. When you subscribe to Smart InfraDesk 360° solution you can rest easy knowing your BI/EDW environment is safe where they're monitored by our certified engineers 24/7/365. In addition to the BI/DW infrastructure management the Smart InfraDesk 360° solution also includes a complete end user support on a daily basis using our best of class BI/EDW Help desk.
The clients can sign up with the Smart InfraDesk 360° solution as a monthly subscription with a Fixed Flat Fee and we will manage and monitor the various aspects of BI/DW administration which includes User management, Alerting, ETL and BI system monitoring using different management tools etc. on a monthly basis.